Whether you want contacts for casual, infrequent wear, or everyday use - why not ask one of our optometrist's about a free contact lens trial and let us find the right contact lenses for you.
See below for details on how you can make use of the free contact lens trial.
A free trial applies to either:
• A patient wishing to try contact lenses for the first time (including patients who have trialled previously unsuccessfully)
• A lapsed/existing wearer who wishes to trial a new/different lens
A 'Free Contact Lens Trial' is not available for made to order lenses therefore, must be purchased at time of fitting, and exchanged on a 90 day warranty if unsuitable. A free trial covers Contact Lens Consultation, Lens Lesson, and End of Trial Review appointments. Only after completion of these appointments, and if lenses are unsuitable can a new Free Trial commence. All other Contact Care appointments are chargeable unless the patient is on a Contact Care Scheme. Contact lens specifications can only be issued following a 3-month adaptation period.
Going ahead with Lens Wear
Signing up to our Direct Debit package requires 3 months payment initially, which will be followed by delivery of 3 months of lenses and commencement of your Direct Debit payments.
Payment will always be in advance and not in arrears.
By supplying you with contact lenses we take on the responsibility of your eyecare in relation with lens wear. If you do not attend for your appointments (we will contact you when these are due) we may suspend your delivery. It is your responsibility to inform us of any change in your contact details so that we can contact you for these reviews.
Utilising Package Benefits
Our Contact Lens Package benefits (as detailed in this booklet) are available at our practices trading as Duncan and Todd Opticians, 2020 Opticians, Douglas Dickie Opticians, J M Macdonald Opticians
The 50% complete spectacle discount only applies when you purchase a complete pair of spectacles with Caledonian Optical lenses.
Returning unused product
Unused product may be returned for credit if it is in a saleable condition and can be returned to supplier within 90 days of the order date.
Our returns policy will vary if the returns policy of our suppliers changes. Please enquire in store as to the current policy with your contact lens supplier.
Cancelling Direct Debit
Direct Debits may be suspended as well as cancelled.
If cancelling, the practice must be informed, and they will ask for a ‘reason for cancellation’ which will be kept on your patient record.